When the creation process is complete, the computer will restart and prompt you to log in to the computer. When finished, remove the USB storage device and store it in a safe location. You can use this recovery solution to return the computer's software back to the way it was when the computer was first purchased. Common issues that can occur during recovery solution creation The following are common error messages and problems that can occur when creating a recovery solution on a USB 2.
Select an error message for more information. Figure : No removable USB drive detected error. To resolve an issue when the utility does not recognize the USB, do the following:. Windows should recognize the device. If so, restart the utility. Perform a hard reset on the computer. Unspecific "read" errors Read errors are most likely occurring from the hard drive when reading the recovery data from the hard drive to transfer to the USB storage device.
Try the following steps to try and fix problems that might be on the hard drive:. Restart the computer and press the F2 key to open hard drive diagnostics. If the hard drive test returns a good result, re-attempt the image creation.
Contact HP if the issue persists. If a hard drive failure message is returned, contact HP about the need for a replacement hard drive. Unspecific "write or format" errors If a message similar to "Drive is write protected", or "Cannot access drive" is displayed, write protection on the flash drive has been enabled.
The write protection feature on most flash storage devices is a small lever near the connector. The protection can be disabled by moving the lever to a different position.
The Windows operating system can set file attributes to hide a file or make a file read-only. Open Windows Explorer, right-click the flash disc to view the properties of any files on the device. Remove any read-only tags. As the steps to troubleshoot flash discs may vary between device manufacturers, please refer to the specific manufacturer's web site for additional support. If your computer is not plugged in, you will receive a caution message. And at these moments, HP recovery disk is what you need as it can help you perform a system recovery.
HP recovery disk is the software you would need to perform a system recovery. It is most helpful if you want to clean up your computer disk from everything i. What you get in return after the restoring is a completely free computer disk with performance as good as it can be.
HP recovery disk is a bootable program so it can be run without any intact or running operating system. The steps to run HP recovery disk are:. Step 1: Insert the HP recovery disk, turn off the computer and turn on it again. Step 2: Press the Esc key repeatedly until the Startup Menu opens. Press F9 to open Boot Device Options. Step 4: When prompted to run Recovery Manager, select Run program from media. Step 6: If you haven't backed up your data, choose "Back up your files first" , otherwise click "Recover without backing up your files".
Step 7: Follow the on-screen instructions. Wait patiently during the recovery preparation. Step 8: Finish the next steps and do not interrupt the process as the computer restarts multiple times during the recovery and installation process. With a recovery disk, one can return the computer to a previous or original configuration. The steps to create HP recovery disk slightly differ between different operating systems. Before getting started, disconnect your computer from the Internet, close all other programs and do not use it for other work during the creating process.
Then search for and open HP Recovery Manager. Step 1: Choose Create recovery media and click I Accept to the notification that only one set of recovery media can be made, then Continue. If an error message saying "A set of recovery media was previously created for this computer", then you need to use another method to obtain new discs. Step 2: Click I Accept to the notification that only one set of recovery media can be made, then Continue.
If an Administrator password or confirmation is required, type the password or provide confirmation; and click Yes if a User Account Control window asks if you want to allow the program to make changes to the computer. Step 3: When the computer prompts you to insert a DVD or USB flash drive and displays the number of discs you need, prepare the same number of blank DVDs as required and label them, according to their disc number.
Step 5 : After you insert the disc, the computer will start preparing data, buring data, and verifying disc.
A for Windows. We have tested HP Recovery Manager 5. A against malware with several different programs. We certify that this program is clean of viruses, malware and trojans. Screenshots of HP Recovery Manager 3.
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