Sorry this didn't help. Thanks for your feedback. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Type devmgmt. Double click Bluetooth to expand the category, then right click on your Bluetooth adapter to select Update driver. Click Search automatically for updated driver software.
Follow the on-screen instructions to finish the update. Then you should have update your Insignia Bluetooth driver to the latest version. But with the Pro version it takes just 2 clicks: Download and install Driver Easy. Your email address will not be published. Who writes all this nonsense? Or attempt to use this direct download link and skip to step 4. Extract the cabinet file you just downloaded.
The driver should download and you should see Bluetooth in your device manager. Many devices require you to hold down a button or switch, or to perform some other action to place the device into discoverable mode. This appears to be a bug in Windows. We have a work-around for transferring files in this blog post.
Symptom: I seem to have to re-connect my Bluetooth headset each time the computer comes back from sleep, but I would like to keep the headset connected through computer sleep? This sections contains troubleshooting information and techniques that are mainly useful to the advanced user. In some cases, improperly applying them could cause other problems beyond the original one. If you are not confident in applying any of these techniques, please contact us at [email protected] We are happy to help!
PlugDebug is a program especially developed at Plugable for gathering several different files that are useful for troubleshooting. Instructions and download information are located here. The most useful files for troubleshooting Bluetooth adapter issues are:. Which file to look at, and what to look for depends on the issue you are troubleshooting. Use the usbdev. Its driver should be named bcbtums. If this device is present and the driver is correct, check if it is connected.
If it is present and connected, the problem is not a detection issue. If there is some question about when the device was first detected and installed, this information can be found here. If the device appears, it means the computer has detected it and there is another cause for the problem. Adapter is detected by the computer but the drivers do not load Use the usbdev. If this device is present, check if it is connected. If it is present and connected, the drivers have loaded.
You can also use this file to check the driver version and installation date. It is also a good idea to check the usbdev.
Removing drivers from other Bluetooth devices is easy if the other device is still available, or is built in to the computer. If the the device is an external device, insert it into the USB port.
Open Device Manager, and search for the device under Bluetooth Radios. When found, right-click on the device and select Uninstall. In the next window, select Delete the driver software for this device and click OK. Right-click on the device again, and select Disable.
This driver is necessary to enumerate connected Bluetooth devices. Restart the computer with the adapter still in the USB port. The best place for troubleshooting driver installation issues is the setupapi.
There are several ways to search. Generally it is good to first start at the top of the file and search for the VID or PID of the adapter, 0a5c or 21e8. This should take you to the first time the adapter was installed. Check the date of the installation to make sure it is the one you want, and that the Bluetooth device has not been installed previous to the date of the current situation you are experiencing.
If you want to look for the most recent installation, move to the end of the log, and search upwards for the VID or PID. This is useful in cases where the adapter has stopped working after previously working well, or when the driver software has been uninstalled and reinstalled. Scan down the list looking in the left-most column for exclamation points.
A single exclamation point! A triple exclamation point!!! Google the error message that accompanies the exclamation points to get more detail on the cause of the error. Most typical errors involve Windows not being able to locate a usable driver.
Make sure the internet was connected when the USB adapter was inserted. It often happens that Windows is looking in the wrong place for the driver, or looking in a place that does not exist.
These usually indicate more serious issues with Windows Update or the driver installation process beyond just this one installation, which will need to be resolved before proceeding with installing the Bluetooth adapter. Another issue frequently encountered in the setupapi. These typically occur when the installation file attempts to write a registry or file, and access is denied due to an incorrect permissions setting.
This can happen for a variety of reasons. Make sure the installation is being attempted from an administrator level account. Try right-clicking on any installation files, and selecting Run as Administrator. Disable any antivirus or anti-malware programs. Many times these programs are very protective of changes in the registry or system files.
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